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in Shopping Centres (UK), Development

Queensberry Real Estate Take the Retail Path

Queensberry Real Estate and Capital & Regional have committed to appointing and training retail property apprentices through Retail Path – an industry-wide apprenticeship programme operated by the British Council of Shopping Centres (BCSC) Educational Trust and National Skills Academy for Retail.


Both Capital & Regional and Queensberry Real Estate will recruit apprentices through Retail Path providing them with a 360-degree perspective of life within a shopping centre. The two firms will aim to give the apprentices practical experience in the different specialisms required to efficiently operate a shopping centre, from centre and facilities management to sales.


Queensberry Real Estate will roll out the apprenticeship programme at its Friars Walk scheme which launched only last week to an excited crowd in Newport, delivering 1,200 jobs worth £15 million in salaries to the local economy. Capital & Regional will roll out the programme at its The Mall, Camberley. The apprentices will benefit from working with centre management teams and retailers. They will develop their customer service skills from both a corporate and consumer perspective, taking up roles for which learning how to engage with the general public and the centres’ tenants will be a priority.


Retail Path was set up by the BCSC Educational Trust and National Skills Academy in 2014 to make steps to address the issue of youth unemployment and to encourage more young people to consider a career in the retail property industry.


Mark Bourgeois, Executive Director, Capital & Regional said:

“Retail Path is making a significant contribution to the future success of our industry, but more importantly it is giving these young people a route into rewarding employment. The programme gives young people the opportunity to learn about the breadth of careers available in the retail property industry. We are proud to be a part of Retail Path and will be appointing our first apprentices at The Mall in Camberley in the coming year.”


Paul Sargent, Chief Executive, Queensberry Real Estate commented:

“As an industry, we have a responsibility to invest in future generations, something we take very seriously at Queensberry Real Estate. Retail Path provides a clear and vitally important route for achieving this by giving young people the skills they need to forge their careers. The opening of Friars Walk is a pivotal marker in the regeneration of Newport, which will now not only support 1,200 jobs in the city centre but provide an opportunity for many young people to learn the skills needed for a successful career in retail.”


Peter Drummond, Chairman of the BCSC Educational Trust, commented:

“2016 is nearly upon us and we are extremely excited to announce both Capital & Regional and Queensberry Real Estate have committed to support Retail Path.  The programme is giving young people a professional point of entry into the retail property industry. It is great to see those who would not typically have access to our industry, or an understanding of the diversity of careers involved, joining Queensberry Real Estate and Capital & Regional by taking their first steps towards a rewarding career. We look forward to recruiting more apprentices for the retail property industry across the UK.”